CHOCOLATE BARS AND BOXES
We use Australia Post Express for all chocolate deliveries Australia wide. Australia Post deliver between 9am - 5pm Monday to Friday. They do not deliver on weekends or public holidays. Shipping times may vary during the holiday season, Christmas and Easter.
Below is a guide provided by Australia Post for transit times. Please keep these in mind when placing your order.
Major Metro Cities (except Darwin and Perth) 1-3 Business Days
Darwin, Perth and Major Regional Cities 2-4 Business Days
Delivery to remote regional areas in Western Australia or the Northern Territory may take up to 7 days.
Strawberry boxes can be sent via overnight courier to the below states:
- Australian Capital Territory
- New South Wales
- South Australia
Orders are packed securely in foam boxes with ice packs to maintain freshness.
**Please note, we do not ship Thursday and Friday to avoid, where possible, products being stored in warehouses or depots over the weekend. If the temperature is above 27˚C degrees in Melbourne OR the destination city we will delay shipment until cooler conditions. This includes the entire estimated shipping time frame. Should this occur we will supply you with an estimated dispatch time.
We cannot deliver to Post Office Boxes. If you’re unavailable to receive your order, Auspost or our selected courier may leave the parcel at the delivery address. This is at their discretion and out of our control. We do not accept liability for any loss or damage due to late delivery or if you/the recipient is unavailable to receive the order. We take no responsibility for melted product in remote destinations, these orders are at your own risk.**
Strawberry towers are delivered by us Monday- Saturday within metropolitan Melbourne. Delivery rates vary depending on location with the rate applicable being determined during checkout after entering address details.
If you would like to collect your order from our HQ in East Bentleigh this will need to be prearranged with us.
If you have any questions or would like clarification feel free to email firstname.lastname@example.org or call 0498101853.