Refund Policy

We do not offer refunds and accept liability for any loss or damage that occurs if you/or the recipient is unavailable to receive the order.

We take no responsibility for melted product in remote destinations; these orders are at your own risk.

We do not offer refunds for change of mind. 

If we are unable to fulfil an order placed, we will endeavour to contact you immediately and provide a full refund.

Prior to fulfillment of your order if you would like to change anything, please contact us within 24 hours by emailing info@chocobon.com.au.